%% Data 360 to Braze: supported hand-off patterns
%% Reference architecture: a reusable pattern, not a live client integration
flowchart TB
  subgraph z0["Your Salesforce org"]
    crm["Salesforce CRM<br/>Sales and Service Cloud"]
    d360["Data 360<br/>unified profiles, segments, insights"]
  end
  subgraph z1["Your cloud and integration estate"]
    store["Cloud storage<br/>S3, Azure Blob or GCS bucket"]
    mw["Integration layer<br/>middleware or iPaaS"]
    wh["Data warehouse<br/>Snowflake, BigQuery, Databricks…"]
  end
  subgraph z2["Braze (separate vendor)"]
    braze["Braze workspace<br/>profiles, segments, Canvas"]
  end
  ext["Other sources<br/>web, mobile, warehouse, files"]
  chan["Channels<br/>email, push, SMS, in-app"]
  ext -->|"data streams"| d360
  crm -->|"CRM connector"| d360
  d360 -->|"segment activation"| store
  d360 -->|"data actions"| mw
  d360 -->|"zero copy sharing"| wh
  store -->|"CDI from storage"| braze
  mw -->|"/users/track"| braze
  wh -->|"CDI or Connected Sources"| braze
  braze -->|"messages"| chan
  braze -.->|"Snowflake Data Sharing"| wh
  wh -.->|"zero copy federation"| d360
  classDef salesforce stroke:#125BD8,fill:#e8f0fd
  class crm salesforce
  classDef data stroke:#2f8a3a,fill:#e9f6ea
  class ext,d360,store,wh data
  classDef engagement stroke:#5747AF,fill:#efedfa
  class braze engagement
  classDef integration stroke:#334155,fill:#eef2f6
  class mw integration
  classDef channel stroke:#2f8a3a,fill:#ffffff
  class chan channel