Salesforce Data Migration Services

Move data into Salesforce with a plan you can rehearse: profiling, mapping, cleansing, trial loads and reconciliation that proves the numbers match.

Overview of Salesforce data migration: scope and inventory, data profiling, mapping and transformation, cleansing, sandbox rehearsals and reconciliation

A data migration is the part of a Salesforce project that users judge first. If their accounts are missing, contacts are duplicated or opportunity history has lost its owners, confidence in the new system drops on day one, regardless of how good the configuration is.

We plan and run migrations into Salesforce from legacy CRMs, spreadsheets, databases and other Salesforce orgs, including org merges. The approach is deliberately unglamorous: understand the source data, decide what should move, rehearse the load until it is predictable, and prove the result with reconciliation.

When to bring us in

  • You are moving from another CRM or from spreadsheets as part of a Salesforce implementation.
  • Two Salesforce orgs need to be consolidated after a restructure or acquisition.
  • A previous migration left duplicates, orphaned records or broken relationships that need repair.
  • You need to load large historical volumes and want to avoid triggering automation, emails or sharing recalculation storms.

Our migration method

  1. 01

    Scope and inventory

    List every source, object and approximate volume. Agree what moves, what is archived elsewhere and what is left behind, with business owners signing off each decision.

  2. 02

    Profile the data

    Check completeness, formats, duplicates and broken references in the source before mapping, so surprises appear early rather than during cut-over.

  3. 03

    Map and transform

    Field-level mapping to the Salesforce data model, picklist value translation, owner and record type mapping, and a legacy ID on every migrated record.

  4. 04

    Cleanse and deduplicate

    Agree matching rules and fix data at source where possible. Where it is not possible, cleansing rules are applied in the transformation step and documented.

  5. 05

    Rehearse in a sandbox

    Run full trial loads into a full or partial copy sandbox, in the correct object order, and time them. Rehearse until the run is repeatable.

  6. 06

    Cut over

    Freeze source updates, run the final load, temporarily bypass automation where agreed, then re-enable it and run delta loads if needed.

  7. 07

    Reconcile and sign off

    Compare record counts, key totals and sampled records between source and target, and record business sign-off.

Reconciliation is the deliverable that matters

A migration is not finished when the load completes without errors. It is finished when you can show that what arrived matches what was meant to arrive. Every migrated record carries a legacy identifier, usually an external ID field, which lets us upsert safely during rehearsals and trace any target record back to its source.

A simple aggregate query is often the first reconciliation check. The example below assumes custom fields named Legacy_Id__c and Legacy_Source__c on Account; your field names will differ.

soql
SELECT Legacy_Source__c, COUNT(Id) recordCount
FROM Account
WHERE Legacy_Id__c != null
GROUP BY Legacy_Source__c
Count migrated accounts by source system to compare with source extract totals

Counts are only the start. Designing the target model properly first matters too; see designing a data model that scales. We also compare totals such as open opportunity value, check that child records have the right parents and owners, and ask business users to verify a sample of records they know well.

What you receive

  • A migration scope document listing objects, volumes and what is out of scope.
  • A field mapping and transformation specification your team can review line by line.
  • Load scripts or job configurations, with the object load sequence and settings used.
  • Rehearsal logs including timings and error rates, so cut-over can be planned realistically.
  • A cut-over runbook with go and no-go criteria. Our migration runbook template shows the structure.
  • A reconciliation report with business sign-off.

What we need from you

Migrations depend on people who understand the source data. We need source extracts or read access, a data owner for each major object who can make keep, archive or discard decisions, and time from users to verify rehearsal results, ideally following a written UAT test plan. A sandbox with enough storage for full trial loads is also important; check your org's sandbox and storage entitlements in Salesforce Help.

Questions we hear

Which tools do you use to load data?
It depends on volume and complexity. Data Loader and the Bulk API cover most cases, and we can work with ETL or middleware tools you already own. For ongoing data flows rather than a one-off load, see our integration services.
Should we migrate all our historical data?
Not always. Old data that nobody uses adds cost and clutter. We help you decide what should move, what should be summarised and what can stay in an archive.
How many rehearsals do we need?
At least one full rehearsal into a production-like sandbox, and more if volumes are high or the first run reveals issues. The aim is a cut-over that holds no surprises.
Can you clean our data during migration?
Yes, within agreed rules. Fixing data at source is better where possible, because it keeps both systems consistent until cut-over.
How do you handle record ownership and users?
Users are created or mapped before dependent records load, and inactive owners are mapped to agreed placeholder users so ownership and sharing stay correct.

Planning a move into Salesforce?

Tell us where your data lives today, roughly how much there is and when you need to go live. We will outline a migration plan and the decisions you will need to make.

Plan your migration →

Next step: Salesforce Data Migration Services

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  2. Short call We confirm goals, constraints and what success looks like.
  3. Written scope You get a scope and estimate before any work starts.

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Share your Salesforce setup, goals and constraints. A practitioner reads every message and replies with questions, first thoughts or an honest view of whether you need outside help at all.

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