Salesforce Net Zero Cloud explained
What Salesforce Net Zero Cloud does for emissions tracking and reporting, how it links to Data 360 and Agentforce, and what to check before buying.
Net Zero Cloud is Salesforce's product for sustainability and emissions management. That is the label on Salesforce's products grid. You will also see "Agentforce Net Zero" and "Agentforce for Net Zero" on the same official page, so all three names refer to the same offering.
Salesforce documents Scope 1–3 emissions tracking, AI-assisted regulatory reporting and GRI accreditation among its capabilities. This guide covers what Salesforce documents, who it suits and what to plan for. Check the official page and Salesforce Help for edition details.
What Net Zero Cloud adds on top of the core clouds
Net Zero Cloud is not a sales or service product. It adds sustainability data management to the Salesforce Platform:
- Scope 1–3 tracking: recording direct emissions, purchased energy emissions and value-chain emissions.
- AI-assisted regulatory reporting: help preparing sustainability disclosures.
- GRI accreditation, as listed on Salesforce's page.
- Winter '27 additions: Salesforce's release highlights list Supplier Risk Triage, Supplier Rankings and Supplier Data Enrichment. No status was stated in the material we reviewed, so confirm availability first.
Who it suits
It suits organisations that must report emissions, including those with significant supply chains where Scope 3 is the hard part. Sustainability, finance and procurement teams are the usual users. If you only need a one-off footprint estimate, a full platform may be more than you need.
How it connects with Data 360, Agentforce and Marketing Cloud
- Data 360 (formerly Data Cloud) can bring in operational and supplier data from other systems, including through Zero Copy access to warehouses such as Snowflake, Databricks and BigQuery. Ask Salesforce how Net Zero Cloud uses Data 360 in your edition.
- Agentforce sits behind the "Agentforce for Net Zero" branding. Agents can be grounded in your Salesforce data; confirm which Net Zero agent features are included.
- Marketing Cloud has a limited role. It may help with stakeholder or supplier communications, but it is not part of emissions tracking.
Planning considerations
- Data sources: emissions data comes from energy bills, travel, fleet, procurement and suppliers. List each source and its owner first.
- Data model fit: map your sites, assets and suppliers to Net Zero Cloud's model before importing history.
- Audit trail: reported figures need to be traceable. Agree how evidence and approvals are stored.
- Licensing questions to ask Salesforce: which edition includes regulatory reporting and the supplier features; how AI features are licensed; how supplier users are handled; and whether Data 360 is needed or included.
Common mistakes
- Loading years of history before agreeing the data model and emission factors.
- Leaving procurement out, then finding Scope 3 supplier data is missing.
- Treating AI-assisted reports as final without human review.
How GeekMidst can help
We can help you map data sources, design integrations, set up data pipelines and review agent use. See our data engineering services, Salesforce integration services and Data 360 consulting, or browse our industries hub.
Questions we hear
Is Net Zero Cloud the same as Agentforce Net Zero?
Does it cover Scope 3?
Can AI write our sustainability report?
Are the supplier features available now?
Related reading
Choosing data stream ingestion patterns
Getting data in reliably
→Data Cloud vs a traditional data warehouse
Where each fits
→Data Cloud readiness checklist
Check your data before you start
→Sources
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